I am not a person who writes review but i am soo frustrated with this app and the support we get. Look forward to your support.įor any other queries, please write to us at SUN NXT We are resolving it, be rest assured this will be up and running soon.
With respect to the full screen option, we needed to pull back this feature due to certain issues that were faced by users. Your feedback is taken into consideration. We are very thankful for your rating on Sun NXT App. My only concern is ease of using this app can be improvedġ) I am not getting full screen mode on mobile where as I am getting it on TVĢ) algorithm can be improved for good suggestions because whenever I login I see the same content even I already watched itģ) search suggestions can be improved and please track the searches and you can add old South Indian movies based on searches We assure to connect with you as early as possible regarding the same.Īpp is really giving a tough competition to other OTT platforms I am glad that I am using a made in India app. We request you to share your login id and contact details with us on mail at along with ticket no. Updated rating based on application usage. However issue is resolved now and able to use the service. Update: After reporting in social media platform I received response from support team and case ID was raised (took 4days to raise ticket after sending email). I understand there will be delay due to lockdown and skeleton support but 3days? Support which they claim as 24/7 is pathetic.
I have sent email to support team with invoice but there is no response till now even after 3 days. Amount is deducted from my credit card, but whenever i try to use app it says need to subscribe and after clicking restore subscription it give me an error invalid customer ID. Its been 3 days I purchased annual subscription from app store. Subscriptions can be managed and auto-renewal can be turned off by going to the user's Account Settings after purchaseĪnnual subscription amount deducted but cannot enjoy service.
Quarterly Subscription Plan: The Sun NXT Quarterly (billed as "Quarterly Subscription") purchase is valid for 90 days and will be re-billed every 90 days year-round by Apple iTunes until cancelled by the user. Apple iTunes will send a monthly e-mail well in advance of renewal containing a hyperlink to manage the subscription. Monthly Subscription Plan: The Sun NXT Monthly (billed as "Monthly Subscription") purchase is valid for 30 days and will be re-billed every 30 days year-round by Apple iTunes until cancelled by the user. View it anytime, anywhere on your favorite devices including Mobile, Tablet, Web, Smart TV and Streaming Devices. Watch Live TV, Movies, Kids Shows, News, Comedy Clips, Catch-up, Video on Demand (VOD), Originals, Music and much more in all 4 South Indian languages – Tamil, Telugu, Malayalam and Kannada.
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